Shipping Policy:

All orders are shipped via USPS. All orders are processed within 1 business day. Deliveries typically take 5-10 days. Please allow 2-3 weeks for international orders.

Return Policy:

All of our products will be replaced or repaired free of charge if found defective or damaged. The customer must notify our office by e-mail, fax or telephone within 10 business days of receipt of goods for return .

Return Procedure:

No returns will be accepted 10 days after shipment of the product. Please refer to the following instructions when sending your original item:

1. Email cs@healthy-foryou.com and request a your Return Merchandise Authorization (RMA) number. The Return Authorization form will be sent to you for completion. Please note, the return-to address may not be the same as the address listed on your box. You will be given the proper return address when you request your RMA.
2. All items must be in original condition with all warranty cards, manuals, and accessories enclosed.
3. Remember to include your packing slip, the original order number, and the product SKU number from the original order and your shipping zip code.
4. Include your daytime phone number and email address.
5. The RMA number must appear on the shipping label. Please do not write on the outside of the box. Returns will not be accepted without an RMA number. The RMA number is good for one item only and must match the product authorized for return.
6. For non-defective products, return the merchandise to the address provided to you by Customer Care with the RMA. Returns shipping must be prepaid and must be sent via Express Mail, UPS, Federal Express, USPS or any other delivery service, which will provide you with a tracking number to confirm receipt of the merchandise returned.
7. Once a tracking number is issued, please send us an e-mail to Customer Service advising us of the return shipment. In order to expedite the processing of your return, please include: Your Name, Product Name, Order Date, Order Number, RMA Number, and Tracking Number.
8. For defective products only, a Quantum Products Customer Care representative will provide alternate instructions on merchandise return on a case-by-case basis.
9. All returned merchandise must be received within ten (10) days of the RMA number and return instructions. Any discrepancies could result in a delay or complete forfeiture of a refund, if applicable.

Exceptions

All warranteed goods will be handled per the warrantee.